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Terms and Conditions Policy

PRIVACY POLICY

Hibiscus Heroes, we respect your privacy, and we are committed to safeguarding the information you have entrusted to us. We place a high value on upholding high standards when it comes to protecting the privacy of our community members. Your preferences as to the use of your information are our priority; we take it seriously, for the protection and proper use of your personal information.

OUR POLICY

We guarantee the quality and individuality of all our fair trade products. As our products are hand-crafted, many products will vary slightly in color and/or size.

CANCELLING AN ORDER

To cancel your order, please contact us on +91-4132622161 OR

email: hibiscusheroes@gmail.com between 9 a.m. – 5 p.m. on weekdays (Mon-Fri). If your order has not been shipped then, we will make every effort to accommodate your request.

But if your order has been shipped then, we cannot authorize your cancellation.

No return or cancellation is allowed on discounted items.

You can return our product properly packed with the following:

Original invoice

Original tags

To the following address:

HIBISCUS HEROES

(TO BE TWO, A Unit of Auromode Trust)

Auroshilpam,

Auroville-605 101,

Tamil Nadu.

Contact No: 0143-2622161/ +91 9986414454

Email: logistics.hibiscusheroes@gmail.com

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